Spotlight on Lauren Wilkinson, Design Engineering Manager

In our latest Spotlight feature, we delve into the career of Lauren Wilkinson following her ascent from graduate engineer to Design and Engineering Manager – a role in which she oversees and leads Scitech’s Design and Engineering Team. Join us as we explore Lauren’s path to becoming a leader committed to supporting Scitech’s clients to overcome the complexities and challenges often associated with capital projects.

Looking back, Lauren attributes her career choice in part to the positive influence of her father, a chemical engineer who exposed her to possible career opportunities. “From a very young age I took an interest in engineering,” Lauren explains. “I was just naturally intrigued and found science and maths very easy. So it was quite an obvious career choice.”

She was passionate about the practical application of math and science, stating: “I never really enjoyed the theoretical side, I wanted to do something that made a real difference in practice.” This led her to a graduate role at GSK, where she spent several years, gaining valuable insights into capital projects and hands-on experience working on manufacturing equipment.

When Lauren found herself looking for new challenges and the opportunity to progress her career further, her search led her to Scitech. “I had spent 7 years at GSK and had gained a lot of experience, but I wanted to continue to stretch myself. Scitech offered a fantastic opportunity, as it enabled me to work on different client projects that each had different challenges and requirements. Professionally, it provided the variety and opportunity for growth that I craved.”

The Path to Design Engineering Manager

In her 8 years with Scitech, Lauren has gradually taken on more responsibility, and with it, secured several promotions – most recently into her current role as Design Engineering Manager. Lauren’s trajectory reflects Scitech’s commitment to nurturing internal talent and providing comprehensive on-the-job training.

“Scitech always tries to promote internally first,” Lauren explains. “Right from your development review within the company, managers will be thinking about your career trajectory, supporting you with on-the-job training and exposing you to expertise within the company so that you can gain more experience.

“Over time, you have the opportunity to take on more responsibility, if that is your ambition. You are also able to shadow colleagues and work with people in other departments, which helps to broaden skills within the team.”

Lauren benefitted from Scitech’s mentoring scheme and was supported to grow into her roles. “I have to admit that I didn’t always feel ready to take on more responsibility,” she reveals. “However, my line manager Nicky Hale always pushed me to stretch myself, and I’m glad she did. She seemed to recognise when I was ready to step up before I was, and she was always right.

“My mentor, Dan Newell (Scitech’s Commercial Director), was always there to turn to for advice and support. He was fantastic as he had followed a similar career progression within Scitech. Sometimes it is beneficial to talk to someone outside of your team to get different perspectives.”

Leading Complex Capital Projects

Throughout her time at Scitech, Lauren has played a pivotal role in numerous high-value projects. Notably, she led the process design for a significant project in Ireland. She was tasked with increasing production capacity on the existing site by adding a new production line.

Lauren successfully led the process design of the project to completion, installing a new Grade C Compounding Suite and automated vial filling line and freeze dryers contained in a Grade B cleanroom with associated Grade D / unclassified support spaces. She went on to successfully lead many other projects. As Design Lead she successfully doubled production capacity at another facility, leading the project through multiple phases.

“This was the first large project in which I was the overall Design Lead. It was challenging as the available space was limited and we were unable to shut the site while work was being carried out. As a result, we designed the project so that works were carried out in a series of sub-phases to minimise disruption and downtime to ongoing production in adjacent areas.”

Reflecting on her experiences, she explains that her favourite projects involve starting from a blank piece of paper, illustrating her passion for bringing innovation to life and supporting clients’ visions.

“Our clients are scientific experts at the forefront of drug discovery. It’s fascinating to be part of these projects and to help them scale new pharmaceuticals into something that can be manufactured and ultimately change people’s lives for the better. We get to learn about some innovative science – there’s always something new to learn and challenges to solve.”

Lauren is now focusing on supporting her team and helping the more junior members to progress their careers within Scitech while also delivering the very best service to Scitech’s growing number of clients.

● To find out more about career opportunities at Scitech, visit our careers pages.

● Learn more about life at Scitech by reading our previous Spotlight features:

A day in the life of the HR department at Scitech

Hi, my name is Eve Taylor, and I am a second-year Criminology student at the University of Bath. As someone eager to explore a career in HR after completing my degree, I was determined to gain a deeper understanding of this vital role. So, I reached out to Scitech, and I’m thrilled to share with you the experiences from my insight day.

Introduction to the day

I was warmly welcomed by Emma, HR Manager (pictured) and her colleagues Joanna and Vicky who made me feel comfortable and engaged from the very beginning. They were clearly passionate about their work and eager to give me insight into HR at Scitech.

The team individually ran me through different aspects that would typically be dealt with by the Human Resource Department. Emma provided me with an overview of the day-to-day experiences of HR within a small-medium company like Scitech. One of the fundamental roles I discovered from Joanna was HR’s responsibility to monitor, review, and support the staff whether it’s during the onboarding process for new employees or throughout their career at Scitech. The HR touchpoints outlined by the team gave me a greater understanding into the impact the department has on the company and the responsibilities held by an HR professional.

A glimpse into recruitment

One of the highlights of my day was a detailed explanation from Vicky who explained the recruitment process at Scitech. I was taken through the recruitment journey, from job advertising and headhunting to interviews and final employment decisions. I learned about the different tools that were used to help make the process more efficient and effective. This knowledge will undoubtedly be invaluable as I continue to explore a potential career in HR.

Dynamic nature of HR

My day in the department taught me that a Human Resources job is constantly changing, and how they must adapt to the evolving needs of both the company and the world at large. They are responsible for creating an inclusive and diverse company that allows for a positive effect on employee well-being.

The HR department strive to make the company the best it can be through improving policies that can allow employees to feel safer and more supported. Emma spent time explaining to me that they did this through their ‘Equality, Diversity, and Inclusive Strategy’. She highlighted the importance of setting achievable and measurable goals within specified time frames. This strategy serves as a driving force for the company, fostering a culture of continuous improvement.

I was given the opportunity to sit in on a webinar that focused on the steps that could be taken to support Neurodivergent people within the workforce creating a better work environment for everyone. It was interesting to hear the discussions between Emma, Joanna, and Vicky on what they could improve and where the company is already succeeding.

In conclusion, my day at Scitech was both valuable and enjoyable. It provided me with great insights into the world of HR professionals as well as reaffirming my desire to pursue a career in HR. Thank you to the Scitech team for inviting me to their office and generously sharing their knowledge. As I continue my academic journey, I will carry these lessons with me, eager to explore and grow.

Spotlight on Daniel Woods, Computer System Validation Lead

In the latest spotlight interview, we speak to Daniel Woods about his career path to becoming a Computer System Validation Lead working with highly technical pharmaceutical, biotechnology, and life science companies.

Daniel admits that back in his student days, he didn’t envisage a career in computer system validation (CSV) – in fact he hadn’t even heard of CSV. What he did enjoy, which is what ultimately set him on his path to a successful career with Scitech, is an interest in computer systems. “When I was at college I had dreams of becoming a music producer, which while it is obviously a vastly different career, also has a technical element. I have always had an interest in computer systems and that is what led me to where I am today.”

An unexpected career path

Daniel began working for a company specialising in small-scale, complex formulation sterile packing as a Machine Operator. “Originally, I intended this to just be a temporary summer job but an opportunity arose for an Operations Compliance role. Here, I took on computerised system projects, managing the implementation of these projects on site and also took on continuous improvement opportunities.”

Daniel went on to gain several years’ experience working within the pharmaceutical industry and building up contacts within the sector which led him to successfully secure a role within Scitech. Daniel said: “Many CSV engineers have a Computer Science or IT degree or a degree in Microbiology or Biotechnology. However, that isn’t the only route into a Computer System Validation role. On-the-job experience can also provide a gateway into roles such as this and experience is always going to be invaluable, particularly when the job – outside of the industry – is broadly unknown and when working in highly regulated sectors.”

The role of a CSV Engineer

Daniel explains that it is the role of Computer System Validation engineers to provide lifecycle support to the deployment and maintenance of all GxP computerised systems. “We are responsible for planning, writing, implementing and reviewing various life-cycle documents, including, but not limited to, validation plans, user requirement specifications, vendor design documents, code reviews, FAT/SAT protocols, qualification protocols, Data Integrity assessments, risk assessments, etc., to ensure the computer system(s) meet GxP regulatory requirements and function efficiently and effectively. This applies to new equipment or facilities and includes changes to existing processes, products, systems, and facilities. Essentially it is the responsibility of the CSV engineer to ensure that the GxP computerised systems are fit for purpose and operate as intended.”

Daniel has since gone on to achieve two internal promotions and is now a Computer System Validation Lead at Scitech. He now manages a team of Computer System Validation Engineers. “At Scitech we have a really positive culture that nurtures professional and career development. I have been able to draw on the experience of other senior team members, and there is always the opportunity to attend conferences and events to ensure that we are fully abreast of industry trends and regulatory updates. In turn, I make sure that I am equally as supportive to my team by running development sessions to further expand their knowledge and capabilities.”

The future of CSV: a rising demand

Daniel believes that the need for Computer System Validation Specialists is only going to grow in the future as equipment, systems and processes become increasingly reliant on computerised systems to drive them. Regulators also expect organisations to rely on computerised systems more to support their processes. This is further supported by the recent GAMP 5 Second Edition guidance which includes great initiatives like critical thinking and modern testing methods that’s really exciting to see and provides some great opportunities for organisations and CSV professionals alike. “The beauty of working in this role within a highly technical sector is that the different technology keeps you challenged-; which keeps it interesting. It’s also interesting seeing how different organisations have different yet similar challenges in the implementation of computerised systems. If you have an interest in computer systems then this would definitely make an interesting career choice.”

● Find out about the career opportunities at Scitech.

Empowering Women at Scitech: Overcoming workplace challenges with confidence

In our latest initiative to support professional growth of our female colleagues, our Women at Scitech group recently held an empowering session aimed at helping women break through workplace barriers. Colleagues from across Scitech’s various offices took part in an enriching interactive session led by the experienced Executive Coach and Trainer, Anne Messer, Managing Director of Bespoke Training Services.

The session revolved around addressing common challenges faced by women in the workplace, with a specific focus on imposter syndrome, lack of confidence, and assertiveness. These obstacles have been known to hinder individuals from reaching their full potential and delivering their best work.

As a coach and an industry expert, with specific experience of designing and delivering leadership programmes for women, Anne Messer was the perfect facilitator for creating awareness to support personal and professional growth.

During the interactive session, Anne delved into the concept of imposter syndrome, which plagues even the most accomplished individuals. Attendees were encouraged to share their experiences and challenges openly, fostering a supportive environment where everyone felt heard and understood.

The session also covered strategies to build self-confidence and establish a distinctive ‘personal brand.’ By encouraging participants to recognise their unique strengths and talents, Anne encouraged everyone to leverage these qualities to their advantage.

A significant focus of the training meeting was on assertiveness – a skill vital for women to assert themselves confidently in the workplace particularly in male dominated sectors. Anne provided practical tips and techniques to empower attendees, equipping them to navigate challenging situations with grace and effectiveness.

Anne Messer, Executive Coach and Trainer said: “Success and fulfilment in the workplace come from embracing your uniqueness, believing in your capabilities, and fearlessly pursuing your goals, even in the face of imposter syndrome. Remember, you are your greatest asset, and when you conquer self-doubt, you unleash your true potential, making the possibilities truly boundless.”

Participants left the training meeting armed with tools to conquer the obstacles that may have been holding them back in their professional journeys.

“We believe that fostering an inclusive and supportive environment is crucial for the success of every individual in our organisation,” said Emma Dawas, HR Manager at Scitech. “Through this session, we aimed to empower our female colleagues, providing them with the skills and confidence to excel in their roles.”

The Women at Scitech group plans to continue organising such initiatives regularly, striving to create an equitable workplace where talent and dedication are nurtured, regardless of gender. By investing in the growth and empowerment of its members, Scitech reaffirms its commitment to creating a diverse and progressive work environment.

Scitech launches new graduate and trainee programme – Xcellerate

As part of our commitment to nurture and support new talent across Scitech, we are proud to announce the launch of our new graduate and trainee programme – Xcellerate. Aimed at recent graduates and trainees from all areas of the company, this comprehensive programme aims to equip participants with the necessary personal, technical, and behavioural skills to tackle the industry’s biggest challenges.

The first cohort on the Xcellerate programme

Xcellerate is split into three pathways: Foundation, Academic, and Professional. The Foundation pathway spans two years and comprises eight personal skills development modules (PSD). These modules cover a wide range of areas including business fundamentals, enhanced communication and team skills, and problem-solving. The programme’s first module includes a Miro behaviours assessment, allowing participants to gain valuable insights into their personal areas for growth and their own personal brand and to create strategies for their career. We are partnering with Bespoke Training Services on the delivery of these modules providing participants with the highest level of professional and expert guidance.

The programme is divided into eight quarters, with each quarter consisting of a PSD module, as well as other relevant training and learning opportunities tailored to the participant’s development path. These additional activities include webinars, back-to-basics sessions, lunch and learns, conferences, and technical training. Moreover, participants will have the chance to embark on rotations every quarter, providing them with a deeper understanding of various business areas within Scitech. These rotations can last from a one-day appreciation to a month-long engagement, during which participants may contribute to small tasks or support ongoing projects.

Furthermore, participants in the Xcellerate program will have the opportunity to enrol in academic courses and/or pursue professional accreditation. These educational endeavours may extend beyond the two-year Foundation pathway, allowing participants to expand their knowledge and expertise in specialised areas and to become chartered or accredited with a professional body.

Monica Williams, Xcellerate Programme Manager, expressed her enthusiasm about the launch: “We are thrilled to enrol our first cohort of graduates and trainees onto our Xcellerate development programme. This programme emphasises Scitech’s commitment to investing in people – our greatest asset – by providing them with structured opportunities for growing their professional skills while contributing to the company’s ongoing success. I am really excited about what’s to come for our first cohort. We wish all who are involved in Xcellerate every success.”

● Find out more about career opportunities at Scitech.

Spotlight on Jens Dekeyser, Project Manager

Jens has worked for Scitech for 8.5 years. He joined as a Project Engineer before being promoted to Project Manager. He forms part of a small, yet highly specialised, team that form Scitech’s European arm of the business.

“Scitech Antwerp differs to the services provided by many consultants. We support the client as a team, and not just as an individual. We take on complex projects and divide the work between our multidisciplinary team according to who has the right expertise for the task in hand. It is the responsibility of the Project Manager to align between this internal and external team.”

Jens has enjoyed this approach, as it has given him the opportunity to take on more roles and gain further expertise than is typical at other organisations. “It has helped me to gain insight and learn from some of the more experienced members of our team – many of whom have 20-30 years experience,” he explains. “ We also work collaboratively with experts from our UK offices via the various digital collaborative working tools we have.”

Jens admits that it was a “big leap” to progress from Project Engineer to Project Manager. It was a large increase in responsibility that could prove daunting, but it was something that he took in his stride.

“It was a steep learning curve but the projects I have worked on have been really interesting. For example, we had a project to set up five new secondary packaging lines at a facility in the Netherlands, I have managed several laboratory renovations and overseen factory acceptance tests for clients”.

Jens’ work with Scitech has seen him travel to many different countries across Europe and also in the US. “Our consultancy work means that we regularly make on-site visits and have face-to-face meetings with clients and suppliers. For certain projects, we have to perform detailed site investigation surveys or perform factory acceptance tests, which is always nice to step away from usual office based activities.”

As a father to two young children, it is important for Jens to have a good work/life balance. “I wouldn’t want to be constantly away on overnight trips now,” he explains. “Luckily, we have a really good culture and everyone is understanding of people’s outside responsibilities – this is a real benefit. We all support each other and work together to get the job done.”

Jens has also benefited from Scitech’s career development programme which ensures that each member of staff has a dedicated training budget and a career progression plan. “There’s always opportunities for training; I try to do at least one official accreditation a year and there are opportunities to do shorter courses and training certificates.”

Jens has recently been certified as an Associate from the Project Management Institute – a training course he says he was encouraged to undertake by his line manager. He is also looking to gain formal qualifications in Business Economy.

“Everyone at Scitech is encouraged to gain new skills and to stay up to date with the latest best practice within their field. It not only benefits us as individuals, it is a huge benefit to our clients and ensures we can deliver the first class work that Scitech is known for.”